FAQs

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Restrooms

What makes Diamond different from your competition?

Diamond is a local family owned and operated company. Our customer service is local, and our equipment is superior.

Can I put a portable restroom in the backyard?

Yes, but only if the restroom is truck accessible.

Can I put a restroom on the street?

Rental equipment cannot be placed on public property without a permit.

What areas do you services?

All of Southern California.

What are your delivery times

6:00am and 4:00pm. We can accommodate custom delivery requests.

Why do I need a containment pan?

Yes, a containment pan is necessary to meet storm water (SWPPP) guidelines.

Do I need to be present for delivery or removal?

It is strongly recommended so that the equipment will be placed exactly where you want it.

Can I put a solar elite restroom in my driveway?

Yes. The equipment will need to be placed on flat ground. Either asphalt or concrete. Gravel or sand will not work for solar elite restrooms. The location needs to be accessible by box truck for delivery and removal.

Why cant I have a sink installed in an ADA compliant restroom?

The restroom will no longer be ADA compliant.  A free standing sink is appropriate.

What is an agency energy fee?

Agency Energy fee covers all fuel, federal, state, county, city compliance fees Diamond must comply with.

What is the difference between a handicap accessible restroom and an ADA handicap restroom?

The ADA compliant restroom meets ADA standards and the handicap accessible is a smaller version but does not meet ADA guidelines. The big difference is size.

What temperature does a triple hot & cold sink go up to?

The triple hot & cold sink temperature goes up to 120 degrees.

Can you deliver on the weekends?

Yes.

Do you provide emergency services?

Yes. Call our office @ 760.744.7191. After hours choose option 3

Fence & Barricades

What are the dimensions of your 6’ fence?

6’ x 12’ (16ga.)

What are the dimensions of your 8’ fence?

8’ x 12’ (16ga)

Do I need to be present for delivery or removal?

It is strongly recommended so that the equipment will be placed exactly where you want it.

Does my project need to be dig alerted (811)?

Only if the fence install includes posts driven or core. We will do this for you.

Do you provide different colors of windscreen?

Yes. We provide green, black, tan and we can order different colors.

Can you provide prevailing wage service/labor?

Yes.

What is an agency energy fee?

Agency Energy fee covers all fuel, federal, state, county, city compliance fees Diamond must comply with.

Roll Off

What is the CA Diversionary Fee?

The City is mandated by the State of California to divert 50% of the City’s wastes from landfill disposal every year, and has initiated programs to achieve that goal. Diversion rates measure (usually by weight) the portion of waste not sent to the landfill. Tracking your diversion rate over time is the way to measure the effectiveness of reuse, recycling, and organic composting programs.

What are the dimensions for a 10 yard lowboy?

16 ½’ x 8’ x 2’

What are the dimensions for a 16 yard roll off dumpster?

14 ½’ x 8’ x 7’

What are the dimensions for a 40 yard roll off dumpster?

22’ x 8’ x 7’

Do I need to be present for delivery or removal?

It is strongly recommended so that the equipment will be placed exactly where you want it.

What is an agency energy fee?

Agency Energy fee covers all fuel, federal, state, county, city compliance fees Diamond must comply with.

What areas do you service for roll off service?

We service San Diego city and San Diego county for roll offs.

Power

Do I need a permit?

Yes, you will need a city/county permit. Diamond will gladly help you with pulling the permit.

How long will it take until I have power?

This will depend on the local utility company, the municipality or permitting authority.

Do you offer permit pulling service?

Yes.

Do you handle the utility company process?

Yes.

Do you offer generator rental?

Yes.

Septic

How often do I need to have my septic tank pumped?

Every 2 to 3 years no more than 5 years, depending on occupancy, water usage, and soil conditions.

How do I know that my septic tank needs to be pumped?

Sewer backing up into the home, smell at the tank and your toilets will start to bubble and gurgle

How deep are the lids and how long is this going to take to dig them up?

It could be close to the surface or over 3 ft deep. If it is over 3 ft deep you would need to hire someone with a machine to machine excavate the lids for you. It depends on the depth and also what kind of soil you have on the property. If it is hard digging it would require more time.

I only have one lid to my septic tank. Are you sure there are 2 lids?

95% of septic tanks have 2 lids unless it was installed before the 1970’s it may only have one lid.