Customer Service Representative/ Order Desk – San Marcos

Locations: San Marcos, CA - HQ
Categories: Customer Service
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Job Description

Diamond Environmental Services is currently seeking an ambitious and results-oriented full time and part time, Order Desk Representative to join our dynamic team.

Required Overtime

Benefits Or Full Time Employees

  • 401k
  • Medical, Dental, and Vision Insurance
  • Long & Short-Term Disability
  • Accident Insurance & Life Insurance

JOB DUTIES

  • Phone support – Ability to handle a heavy call volume
  • Write up sales orders/ enter orders
  • Handle any customer services issues to customer’s full satisfaction
  • Explain pricing, terms of payment and bill cycles to customers
  • Follow up on all quotes
  • Handle any ‘modifications-of-service’ calls and follow-up on changed rates and invoice prorated if applicable
  • Attention to detail – Job requires being careful about details and thorough in completing work task
  • Cooperation – Job requires being pleasant with others on the job and displaying a good natured cooperative attitude
  • Dependability – being reliable, responsible, and dependable and fulfilling obligations
  • Concern for others – being sensitive to others’ needs a feelings and being understanding and helpful on the job

JOB REQUIREMENTS:

  • Our new colleague will need to be a team-players, flexible, service-oriented, have excellent people skills and the ability to work well with management and staff, clients and vendors
  • Strong computer & research skills are required
  • Bilingual (English/Spanish) skills are a plus

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

About Diamond Environmental Services LP:

Diamond Environmental Services is an Essential Sanitation service to critical infrastructure work for construction, energy, waste, and healthcare industries and government sites. We are open and operating with the safety of our employees and customers coming first and foremost.

With over 20 years industry experience Diamond Environmental Services has become one of Southern California’s premier portable sanitation companies. With Locations serving the counties of San Diego, Riverside, and Orange, San Bernardino and Los Angeles, we provide all types of portable sanitation services and temporary fencing to both commercial and residential customers.

Job Type: Full-time

Pay: $20.00 – $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Work Location: In person

Application

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WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

About Diamond Environmental Services LP:

Diamond Environmental Services is an Essential Sanitation service to critical infrastructure work for construction, energy, waste, and healthcare industries and government sites. We are open and operating with the safety of our employees and customers coming first and foremost.

With over 20 years industry experience Diamond Environmental Services has become one of Southern California's premier portable sanitation companies. With Locations serving the counties of San Diego, Riverside, and Orange, San Bernardino and Los Angeles, we provide all types of portable sanitation services and temporary fencing to both commercial and residential customers.

Apply